Corporate/G&A PV Systems Temp Support - HYBRID St. Joseph, MO (3x a week onsite) St. Joseph, Missouri

Orbis Clinical is seeking a PV Systems Temp Support located in St. Joseph, MO for 2 years.

Job Title: PV Systems Temp Support

Location: St. Joseph, MO (HYBRID 3X a week onsite)

Contract: 2 years

Schedule: 8am-5pm

Responsibilities during RFP project

• Responsible for running routine reports and queries from the GPV database tables using SQL when needed
• Support computerized system validation testing
• Responsible for PV systems Product Dictionary entries and routine maintenance in databases
  • Product Dictionary updates and new entries
  • Product Family maintenance
  • Product Line updates
• Responsible for triage tickets for system support
  • 1st line of support for PV System tickets
• Support new user set up in PV Systems
  • PV Systems set up
  • Curricula assignments
  • Mailbox maintenance
  • Supporting initial login for new users 
• Support Training coordination for PV User community
  • New User trainings
• Support communication to PV System User community
  • Front line to User community for system support
• Support PV system monitoring and liaise with IT / Vendor to resolve system issues
  • Case Type Changes?
  • Product Family verifications?
• Supports review of PV Documentation
• Support PV Documentation organization and archiving
• Supports dashboard maintenance and monitoring
• All other duties assigned by Leadership

Skills

• Experience with GxP computerized systems
• Experience with SQL
• Well organized; ability to prioritize assigned tasks
• Experience working within a team environment
• Experience with customer service

Education

• IT or Business Degree (Associate or Bachelors)
• Preferred: Experience with global systems and users

Compensation Details:

• Orbis Clinical is an equal opportunity employer that provides a reasonable range of compensation for our positions. Actual compensation is influenced by a wide array of factors including, but not limited to, skill set, level of experience and specific office location.
• The Pay Range for this position depends on experience but usually around TBA per hour, can vary depending on employment status.
• Orbis Clinical offers eligible employees health benefits (medical, dental, and vision), employer-paid basic life and AD&D insurance, and a partial employer match on a 401(k). 

EEO and Reasonable Accommodation Statement:

Epic Staffing Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, or any other characteristic protected by law. We also consider qualified applicants with criminal histories, consistent with applicable law. If you need assistance or an accommodation during the application process, please contact us.

By applying for this position, you agree that any calls from Orbis Clinical and its subsidiaries may be monitored or recorded for training and quality assurance purposes.